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Roadside Assistance

Roadside Assistance

Hendy Roadside Assistance

All Ford Services now come with free UK and European Roadside Assistance at Hendy Ford Transit Centre

Now there's even more reason to choose Hendy Ford Transit Centre to have your vehicle serviced. If you take your Ford to be serviced at any of our Hendy Ford Transit Centres you will now receive UK and European Roadside Assistance valid until the next service is due*. Plus expert service from a Ford trained technician using specialist Ford tools and quality Ford parts.

Ford Service Assistance

Every Ford Scheduled Service and Ford Motorcraft 4+ Service comes with free Ford Roadside Assistance, valid from the date of service until your next service is due. If you do break down you'll get:

  • Friendly, skilled roadside help in the UK and Europe
  • Assistance if you break down at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car can't be repaired on the spot
  • Recovery including caravans and trailers
  • Ford Roadside Assistance is available 24 hours a day, all year round with just one phone call.
 

How does it work?

If your vehicle breaks down, simply call the Ford Roadside Assistance team and they will get someone out to you as fast as they can. If they are unable to fix the problem there and then, they can help you in other ways such as providing a replacement vehicle, organising costs for alternative travel to your destination or even covering hotel accommodation for you and your passengers. If you break down in Europe and they are unable to fix your vehicle, they can arrange for it to be sent to one UK address (for example: home, work, or a Ford dealer). Ford Service Assistance is available 24 hours a day, all year round, with just one phone call, wherever you are in Europe*.

From the UK

Tel: 0203 564 4444

From abroad

Tel: 00800 88 77 66 11 or
+33 426 298781

*Ford Roadside Assistance is only available with Ford Scheduled Services and Ford Motorcraft 4+ Minor and Major Services. Ford Roadside Assistance applies to all vehicles regardless of age or mileage, excludes fleet vehicles and is valid from the date of service until the next service is due. Includes European service for Roadside Assistance and Repair and towing to a Ford dealer . Ford Roadside Assistance applies to the serviced vehicle only.

Terms & Conditions

Promotion applies to Ford retail, Privilege and Ambassador customers owning a Ford car or commercial vehicle excluding fleet, having a Ford Scheduled Service or a Ford Motorcraft 4+ Minor or Major Service completed and cannot be taken in conjunction with any other promotion.

Ford Service Assistance is available for Ford cars and commercial vehicles regardless of age or mileage and is valid from the date of service until the next service is due. Includes European and UK mainland roadside assistance and repair and towing to a Ford Dealer - see full terms and conditions in the PDF below, for countries covered. Ford UK and European Roadside Assistance applies to the serviced vehicle only. If you already have personal membership cover please contact your roadside assistance provider to discuss options available to you, e.g. policy suspension.

For full details please download the Terms and Conditions